Last updated: November 25, 2025
Effective date: November 25, 2025
Welcome to Flow State Endurance ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to your data when you use our website and training platform.
By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide or that is automatically gathered when you use the Services.
1.1 Information You Provide to Us
- Account Information: Name, email address, password, profile photo (optional).
- Training Data: Uploaded workouts, planned workouts, training preferences, manually entered fitness metrics.
- Files You Upload: FIT files, GPX files, notes, or other training-related documents.
- Communication Data: Messages or prompts sent to the AI coach or through customer support.
1.2 Information Automatically Collected
- Device Data: IP address, browser type, OS, device type.
- Usage Data: Pages viewed, time on site, actions taken within the platform.
- Cookies & Tracking: We use cookies to authenticate users and improve performance.
1.3 Third-Party Data
If you connect third-party apps (e.g., Strava, Garmin, Apple Health), we may receive training or health-related data from those integrations only with your explicit permission.
2. How We Use Your Information
- Creating and managing your account
- Generating personalized training plans and workout recommendations
- Storing, analyzing, and displaying your training data
- Communicating with you (updates, notifications, support)
- Improving the AI models and features (using anonymized data only)
- Ensuring platform security and preventing abuse
We do not sell your personal data.
3. Data Security
Flow State Endurance uses industry-standard measures to protect your information, including encryption in transit and at rest, access controls, and secure database practices.
4. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct your data
- Delete your data ("right to be forgotten")
- Object to processing
- Export your data (data portability)
- Withdraw consent at any time
Requests can be made by contacting us at: support@reachflowstate.ai
5. Contact Us
If you have questions or requests related to privacy, contact us at: support@reachflowstate.ai